Store Policy & Important Information

 

Thank you for shopping with HOW MANY SUMMERS! We are committed to ensuring you have a convenient and satisfying experience. Please review the following key policies regarding product purchases.

 

Vintage Product Notice

 

• As these items are authentic vintage, they may show subtle signs of wear or minor blemishes due to their pre-loved nature.

• We urge you to carefully inspect the detailed photos and confirm the actual measurements before making a considered purchase.

• Please allow for a 1–3 cm measurement difference depending on the measuring method.

• For your peace of mind, every item is professionally steam-sanitized before shipment.

 

Payment Information

 

We accept payment via credit card or bank transfer (wire transfer).

• Credit Card: For your security, high-value payments may require identity verification from your card issuer. We reserve the right to temporarily hold or cancel orders deemed non-standard, such as those made with a stolen card or under another person's name.

• Bank Transfer (Wire Transfer): If you choose this option, please make the payment via internet banking, phone banking, or at a local bank. The name on the deposit must exactly match the name entered on your order. If payment is not confirmed within 7 days of the order date, the order will be automatically canceled.

 

Shipping & Delivery

 

All orders are shipped nationwide via courier service.

• Shipping is free for purchases over ₩30,000.

• Delivery typically takes 3 to 7 business days from the payment confirmation date (excluding weekends and public holidays).

• Please note that delivery to certain mountainous or island regions may incur additional shipping fees, and delivery times may vary depending on the type of product ordered.

 

Returns and Exchanges

 

• For purchases made through Naver Smart Store, the process will follow the official Naver Store guidelines.

• Customer Service Email: howmanysummers.info@gmail.com (Customer support via email operates on weekdays from 10:00 AM to 5:00 PM KST. As a one-person operation, response times may be delayed. We promise to provide friendly and accurate assistance, even if it takes a little longer.)

• Items returned without prior notification or approval may experience delayed processing.

 

Eligibility for Returns/Exchanges

 

• Simple Change of Mind: You may request a return within 7 days of the date you received the product or the document stating the terms of the purchase contract. (Round-trip shipping costs are the customer's responsibility.)

• Defective/Incorrect Item: If the product or service received is different from what was displayed on the website or the contract details, or if it is defective, you may request a return within 7 days of receiving the item. (Shipping costs covered by the seller.)

 

Non-Returnable Items (Not Eligible for Exchange/Refund)

 

• The product is lost or damaged due to the customer's deliberate action or negligence. (However, opening the product packaging to confirm the contents, within a scope that does not diminish the product's value, is permitted.)

• The product's value has significantly decreased due to customer use or partial consumption.

• The product's value has significantly decreased over time, making resale difficult.

• The packaging of a product that is replicable (like a DVD, software, etc.) has been opened.

• For custom-made products or those where a refund would cause irreparable loss to the seller, and the customer's prior consent was obtained (clearly disclosed on the product page and agreed upon).

• Return Shipping Cost: For exchanges or refunds due to a customer's simple change of mind (e.g., color change, size exchange), the customer must bear the round-trip shipping fee.

 

Refund Processing

 

Once the returned item is inspected and confirmed, the refund for the amount paid will be processed within 3 business days.

• For credit card cancellations, the transaction approval will be canceled, ensuring the amount is not billed to your card. Please allow 3–7 business days (based on the card company's policy) for the cancellation to be reflected, either as a deduction from the next billing cycle or a direct refund.

 

Contact & Support

 

If you have any further questions or require assistance, please do not hesitate to contact us via email. As a one-person operation, our responses may be delayed, but we guarantee friendly and accurate support. Our product quality assurance and consumer damage compensation standards adhere to the relevant laws and the [Consumer Dispute Resolution Standards] set by the Korea Fair Trade Commission.